The Future of Tourism after Covid-19
Response 1 (Airbnb CEO Brian Chesky)
I agree with Brian that travel will not be the same again as people will be more conscious than they were previously. People yearn for a reconnection with the community. However, people have concerns about their safety. It will take longer for traveling to go back to what it was before Covid-19. Airbnb will have new opportunities to exploit as people would look to work from home or away from home, and Airbnb could offer these solutions (Chesky, 2020). The tourism industry and the travel industry as a whole will face unprecedented challenges after Covid-19. For the industry to recover, travelers will need to have confidence that their health safety gets prioritized. For Airbnb, to ensure that travelers have confidence in their accommodation, they have to enhance cleaning initiatives that correspond to the standardized cleaning and sanitization protocol. The continued measure by Airbnb will prove paramount in keeping the company in business in the future. Similarly, it could pose as a challenge for the hotel industry if they are unable to match the same.
Response 2 (Four Seasons Hotels)
I agree with the hotel the response program deal with the Covid-19 pandemic will go a long way in enhancing customer safety as well as confidence. Involving a global leader in the division of health care and research Johns Hopkins Medicine is a significant move for the company. The Lead With Care program allows for the applicability of technology tools that further promote care and expertise knowledge in ensuring the stipulated guidelines come into play. The Four Seasons Hotel app also enables the hotel to provide guests with a platform that helps them to control their interactions with other guests. The collective measures taken by this hotel are significant and which all hotels ought to adopt to keep their guests safe and confident about their health. The world will continue to observe different methods aimed at dealing with the Covid-19 pandemic.
Reference
Chesky B. (2020, Jun 22).The Future of Travel and Outlook. [Video] Youtube: https://www.youtube.com/watch?v=lrFZr6Ih7cU&authuser=0
Four Season Hotel (2020, June 18). Enhanced Health and Safety Program at Properties Worldwide. https://press.fourseasons.com/news-releases/2020/lead-with-care-program/