Management Skills And Decision Making
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Introduction
Interpersonal skills are a vital asset in this fast-changing world and the changes in business environments. During our daily lives, we communicate and interact with people, in many ways. A good manager should be able to motivate. He or she must motivate others, someone who understands other people’s emotions. Managers should persuade, all the employees, to stick to the organization. This will help the workers to complete their tasks on time and also to stay loyal to the organization. When workers are motivated, they will be energetic and also excited about performing their tasks. Any manager should be able to communicate effectively with people of different ages, ethnicities, religions, and also political grounds. They should also be ready and free for any important perspectives. Verbal and non-verbal communications, which should speak concisely and direct to the main agenda. Non-verbal communication which concerns, many expressions and gestures.
With good communication skills, managers can communicate, with their employees and managers, so that they can perceive them as approachable. Many conflicts can arise in workplaces. Every manager should be able to confront and solve these conflicts and disagreements positively. Effective communication can prevent many core issues by providing high levels of transparency and honesty among the members of the organization. Any manager needs to know how to collaborate than to control. He or she should delegate more tasks, have fewer talks, listen to every detail and complaints, not judgmental and he should provide specific solutions. Affirmative Action
An example of my professional goal which fits the acronym SMART is; due to a coming sports event, I will have to supply more quality sportswear wear, in my 4 stores that are in town. To make my goal measurable, I will sell 35% more high quality of sportswear. The sports festival and the competition in the city will increase, hence high demand, so I will increase, the shares of the company, by 10% by opening 4 new stores in the 3 main malls. The company is aiming to increase its sales by 35% at the end of the year. This is a realistic goal. The time-bound of my goal will be 5-12 months.
Different managers at different positions make different decisions. Managers at the position of supervisors, make decisions related to employees, and teams, also matter relating to how the job will be completed. They are much smaller in scale and scope than the tactical and strategic decisions. They can be translated quantitatively and in time and targets. Mid-level managers make tactical decisions. They translate the organization’s strategic goals into actions. Tactical decisions have a shorter time than the strategic decisions, moreover, it involves less uncertainty and risks. Senior managers make decisions relating to customer satisfaction, factors of reducing financial waste, and also when launching a new product.