Revised performance measurements and the standards Performance measurement and standards involve the continuous collection of information from specific functional departments. It is concerned with continuous monitoring and reporting of business progress in relation to the set goal. The collected data help improve the accuracy and relevance of decision as well as offer quality services to the customers. Useful ways to establish performance needs when measurements/data are not available Performance indicators in case measurements/ data are not available can be classified as either primary or secondary. The main primary performance indicator is the level of customer satisfaction and client retention. Other indicators include Support Cost Per Call, waiting time, transfers, and service time. Advantages and disadvantages of segmenting the performance data The advantages segmenting the performance data include; increased transparency for one is able to measure the profitability of business operating in different segments. It also allows the stakeholder to get a better understanding of any fluctuation that may affect business profitability. It is therefore easy to identify the businesses that are more sustainable. On the other hand, segment reporting focus…
Purpose and Goal of Mobile Application Theory Mobile Service or Mobile Self Service has a lot of purposes, in this case, one is allowing the software to be able to work without the user having to do anything, also known as human interaction. In detail, self-service apps have the purpose of giving users the ability to access such a policy of things like online ordering, prior orders, shopping carts, and even perhaps customer service links as well as numbers (algorithms). The other purposes include giving users of application the ability to look at descriptions and benefits of reviews and other information that they may need, sizes, fits, etc. Goals for self-service should be the ability to give users access to these resources as painlessly as possible while being able to save as much time as possible and being able to handle as many as many customers as possible. Another goal of self-service apps should be to allow users to complete the process of ordering without any need of input from outside sources other…
Avoiding Being Stuck in the Middle Companies can adopt different types of competitive business strategies to ensure that they achieve a competitive advantage in the market. One of the business strategies is the hybrid business strategy, which seeks to simultaneously make a difference in low prices based on other competitors. Studies indicate that organizations can pursue hybrid strategies that help them to achieve a higher and better performance than other companies that employ different approaches such as, for instance, the singular strategy (Cornforth, 2020). The hybrid strategy involves the pursuit of both cost leadership and differentiation. Organizations in the world rely on hybrid approaches that combine the two advantages, thus enabling them to achieve success. Based on this understanding, this discussion tries to evaluate some of how organizations that adopt the hybrid strategy would evade being stuck in the middle. An organization is said to be stuck in the middle when it does not have unique features that can convince its customers to buy and if it has high prices such that it cannot have a competitive advantage in terms…
Occupational Therapy Occupational therapy involves the use of one’s daily activities to help treat injured, sick, disabled patients therapeutically. I selected occupational therapy as a career based on various personal and professional backgrounds. Besides, I have goals in life and I strongly believe that being an occupational therapist will help me achieve my goals. I have always wanted to be of help to others especially the ill and impaired persons. Besides, being an occupational therapist will enable me to empower the sick and injured, thus adding their life quality. The occupational therapy career mostly depends on societal support (Taylor, 2017). Also, from childhood my family, friends, and neighbors have always supported me, hence I know being an OT is a good step for me in life. From my previous educational background in San Francisco state, I decided to remain in the medical field and specifically OT. Besides, I believe I have some ideas on occupational therapy due to the practices I underwent in Saddleback College helping adults with injuries and disabilities. From my stretch class and water aerobics, I learned…
Ethics in International Relations The American situation with Russia over intelligence collection poses a serious question on whether countries should focus on the common good and international virtues or act to protect their diplomatic relationships. Countries show respect for each other by maintaining one another’s dignity. However, where foreign jurisdictions commit serious crimes, every country that has intelligence against that adverse should mandatorily help out humanity.[1] In such circumstances, people need to be concerned more about preserving humanity than keeping up with their ego for the moment. International relations cannot supersede critical human relations and connections in the world. Kantian deontological duty-based ethics theory is concerned with what people do in the present and not the consequences of the actions. The focus is on one doing the right thing, for the right reasons and avoiding conflicts because they are wrong. Kantian proponents and followers believe that actions are unjust if they are wrong even when they produce functional consequences. They are sometimes referred to as the non-consequentialist beings. In the American-Russia situation, the best option for any country would be…
Question 2: steps for negotiating with the RD and Reps Selling software. The company had seen a rapid reduction in the sales of their primary electronic products. It was time that the company focuses on upgrading their primary equipment that had been sold to its consumers over the years. Upgraded versions of their software would work faster and be more effective than the original software used in the electronics. With this strategy, the company could induce a resale program to its consumers in history, helping them maintain their consumer base and sales. Developing new products. The competition was at its rise in the early 2000s. Instead, the company would offer different products in the market or be wiped out by the stiff competition that was narrowing down its demand. Selling new products would mean less competition as well as better bargaining power. Adopting low-cost products. The prices of the company’s products were primarily on the decline. The company needed to come up with cheaper products that could help retain its consumer base. This could be done by reducing the production…
NetApp Case study Question 2: steps for negotiating with the RD and Reps Selling software. The company had seen a rapid reduction in the sales of their primary electronic products. It was time that the company focuses on upgrading their primary equipment that had been sold to its consumers over the years. Upgraded versions of their software would work faster and be more effective than the original software used in the electronics. With this strategy, the company could induce a resale program to its consumers in history, helping them maintain their consumer base and sales. Developing new products. The competition was at its rise in the early 2000s. Instead, the company would offer different products in the market or be wiped out by the stiff competition that was narrowing down its demand. Selling new products would mean less competition as well as better bargaining power. Adopting low-cost products. The prices of the company’s products were primarily on the decline. The company needed to come up with cheaper products that could help retain its consumer base. This could be done by…
Siddhartha by Herman Hesse Introduction Siddhartha is a short novel by Herman Hesse. Under many times it has been referred to as a work of reverse missionary activity, which helps to bring a typically Eastern story fulfillment and spiritual searching to the West. The questions posed by the novel on the conventional resolutions are deceitful according to the episodic tale on how title characters progress in it. If we emphasize Siddhartha’s self-assertive individuality, there are Eastern and Western intellectual traditions that Hesse makes understandable in his novel. Generally, the novel is based on Buddha’s early life, and it was published in 1922 in German. What inspired Hesse to write this novel was his visit to India before World War 1. The central theme of the novel revolves around self-realization by Siddhartha, who is a young Brahman. The novel helps to elaborate on the contradictions of what he has been brought to know and the reality. His ultimate goal is to search a serenity in which he will be able to overcome fear and have an equanimity experience with the contrast…
Opioid Addiction in the Workplace I agree that drug use in the workplace amongst adults is in the increase. The current drug policy is under the assumption that drug use has an impact on productivity and brings with its high cost. The continued drug use within the working environment results in accidents, especially among workers that operate machinery in an organization. Social withdrawal high observed amongst employees that rely on drugs to gain a sense of belonging. There is also less productivity amongst these employees, as many are unable to keep up with the daily operations of the organization. The implementation of drug-related programs will help sway employee concentration away from drug abuse. These alternative activities include yoga, meditation, exercise, massage, amongst others. The plan will help employees to develop interests for their job again, eliminate absenteeism, and increase productivity. The programs could also become readjusted to align with organizational goals. Thus, it’s paramount for any organization to check addiction habits taking place in the organization and to identify programs that will help address the same. …
Open Carry Speech Open carry is the practice of carrying firearms openly without concealing their availability in public. In Texas, today, the open carry law has been enacted, and many people have embraced the practice. Even after the enactment of the law, it has gone through several faces of challenges within the public scope. Some believe it should not have been passed while some have embraced the bill. Given the rate of crime in Texas today, the open carry law came at the right time. However, there are gun-free zones that do not allow the open carrying of firearms. These gun-free zones include schools, courtrooms, polling stations a well as individual sections in the airport. While people have been given the freedom to carry their guns however they please, the state has also put specific measures to ensure that everyone complies with the law’s requirements. For instance, in Texas today, for you to openly carry your gun in public without concealing it, you must be 21 years of age, have attained proper training and passed shooting test and most…