Collaboration Cafe week 7
The change process initiated was professional development among nurses. The need for delivering quality healthcare to patients requires all medical professionals to stay updated. One benefit of advanced training in this field is improved safety among health practitioners (Cooper et al., 2017). Additionally, the time has gone when dentists and other practitioners would solely deliver services that satisfy their patients’ needs creating the need for nurses to go beyond just caring for them.
This change will affect nursing officers across all levels. It will affect patients and nurses in various ways. First, once the nurses undergo the proposed professional development course, they will significantly improve their efficiency, which will, in turn, improve customer satisfaction (Cooper et al., 2017). Second, the training will contribute to the overall quality of services provided in different areas of the medical profession (Opperman et al., 2016). Some of these departments include the pharmacy, theatre, and medical records because they will have the capacity to give informed advice (Opperman et al., 2016). The main supportive factor towards achieving this change is that the hospital administration is willing to fund the training. However, the training will consume a lot of time, affecting service delivery in the hospital. The most effective way to address this barrier is by allowing the participants to take the professional development course when they are off duty. This strategy will ensure the participants are on duty without absenteeism.
In conclusion, the quality of services offered in medical facilities mainly depends on the practitioners’ professional qualifications and experience. The most effective way of keeping the quality of these services is through professional development among the employees. Creating an enabled team of employees will enable me to manage them without difficulties. Having the best team of employees will enable me to develop my career even higher.
References
Cooper, E., Spilsbury, K., McCaughan, D., Thompson, C., Butterworth, T., & Hanratty, B. (2017). Priorities for the professional development of registered nurses in nursing homes: a Delphi study. Age and aging, 46(1), 39-45.
Opperman, C., Liebig, D., Bowling, J., Johnson, C. S., & Harper, M. (2016). Measuring return on investment for professional development activities: Implications for practice. Journal for nurses in professional development, 32(4), 176-184.