Organizational Behavior
Organizational behavior entails the study of how people interact or behave when they come together or are within groups. The principles of organizational behavior are mainly applied to improve the effectiveness of the business operation. This particular paper addresses responses by some authors towards different cases of organizational behavior.
The authors of the cases have portrayed different value judgments and assumptions in their arguments. The authors seem to assume that lack of agreement among co-workers can is a significant cause of institution failure. When members of the Sinners Community Church met but failed to agree on the selection of a new pastor, we can see how the church later failed, and members moved to different churches because the church was poorly run and dull. When Johns and Franklins met and agreed on to start a new church, it grew fast and attracted a massive membership within a short time (case study chapter 1). The marketing committee selected to advise on the marketing of the new mop failed to deliver results because the selected members could not communicate well and agree on one subject matter during their meeting (case study chapter 2). They also assume that a lack of stress management techniques in a company is a challenge to its performance.
This was evident when some employees of the Allen Company were dissatisfied and stressed, compelling the founder to look for new employees (case study chapter 3).
One significant perceptual bias the authors are making is that one’s background is vital in shaping his future life and career. In case study chapter 3, the two interviewers, Ron and Bill, primarily address the interviewees’ background and how they were raised up in their selection of who to assign in their departments. The authors assumed that there is a strong correlation between family background and character. In the case study chapter 4, the author also used the example of Dejuan brown, raised from a stable and Christian environment, and Bill Williams, raised in a low-income family with poor moral values, to show the contrast by the two families. He later proceeds to show how the difference in the family background was reflected in service delivery and performance in their jobs. However, I feel the authors are making assumptions and judgments intentionally to show how values beliefs, attitudes, and expectations of a person can shape his future life. The authors sought to highlight how good Dejuan acquired those important values and how they transformed him into a reliable employee who excelled in Redtech company. In contrast, Bill’s low-income family background failed to instill the right qualities to him, and that made him a failure in performance despite that he struggled to finish his studies and get the same job as Dejuan.
While some parts of the story are facts, others are exaggerations from the authors to achieve their motives of highlighting the importance of good organizational behavior. While the case of Dejuan may be true because his family did their best to ensure he succeeds, the part of the story which shows how Dejuan maneuvered his ways through cheating of exams to become an employee of Redtech is an exaggeration. I feel it is an exaggeration because it may not be possible to do the things stated and succeed unnoticed. The relationship between Bill and his two girlfriends, Susan and Sharon, also seems exaggerated because it was not possible to successfully cheat at both of them without noticing (case study chapter 6).
Finally, the two authors who jointly wrote the cases have different characters. One of the authors is enthusiastic about good relationships at home and work and values good communications as an essential attribute in life. The other author seems to believe in the philosophy of children’s development and excellent parenting skills as the foundation of success for children.