“Part 2″ Project Management Plan
Name
Institutional Affiliation
Date
Budget
The day to day operations of an entity or a project are determined by the ability of the owners and management to predetermine costs and set up the requisite structures aimed at sustaining the business model. For this project, however, there is no budget in place. The project will largely require changes in labor or shifts in responsibilities for the Mohs surgeon and practice manager. Take, for instance; the surgeon will be required to tweak their operations and adopt newer forms of medical interventions that are in line with the needs and demands of the patients. The practice manager will be tasked with advising the surgery department during the diagnosis process with the addition of responsibilities, not costing the project owner any expenses. In as well, the project is being implemented for a short period of time; therefore, predicting any costs to be incurred in the future is somewhat farfetched.
Communication Plan
Communication plans are substantial in project management as they facilitate efficient communication between the managers and stakeholders. The plans have to be driven by specific company policies as they define who should be accorded specific bits of information, when it should be delivered, and the divergent channels that can be used for the delivery process. As opined prior, the stakeholders to be included in the project are inclusive of the internal stakeholders, namely the Mohs surgeon, practice manager, medical assistant, surgery schedulers, and employees. The second group is made up of external stakeholders who include the patients.
In order to communicate with the internal stakeholders, the project owner will implement the use of Zoom video calls as they are the most effective in lieu of the ongoing COVID-19 pandemic. The communication tool has been effective in the past as it has also brought together the employees working in different locations. The zoom videos operate as a modern form of team briefing, although they will only include the top brass of the organization, who will then share the information accrued through the use of a bottom-up or top-down communication structure.
The second communication channel to be used will be the sending out of reports on the changes to be made as well as the progress of the project. The reports will prompt feedback from the internal employees, which can be incorporated into the project as it continues. The feedback conforms to the bottom-up communication ideology and is aimed at improving employee satiation, which is directly related to improved patient outcomes.
E-mails and memos also come in handy in improving the communication between the project manager and the internal stakeholders. The two will be doled out through the use of the internet, with the information being succinct to ensure easy grasping of nuance. The information that will be communicated will be inclusive of:
- Current and future objectives;
- Problems encountered/ anticipated;
- Ongoing data;
- Future planning and meetings;
- Discussion of results;
- Implementation of the results/findings.
All information will be verbalized until the analysis process begins. No patient MR numbers will be revealed to protect privacy. This information, when available, will be emailed via a secured intramail system.
For the external stakeholders, the information will be provided through the use of video calls between the project manager and the patients. The video calls will inform the patients on their right to autonomy and decision making. In as well, they will be informed on the different types of interventions available that can cure their malady without having to worry about cosmetic or aesthetic damage.
The second communication strategy will be through the development of pamphlets and brochures. It is imperative to note that some of the patients might not have the luxury of being tech-savvy or having the internet. The print media will be placed conveniently inside the healthcare entity with the internal stakeholders offering the necessary support for any questions raised with regards to the information found inside the brochures/ pamphlets. Appendix A provides a succinct analysis of the communication plan.
Gantt Chart
Tracking the progress of a project can be quite arduous, especially when and if there is no budget put in place. On the contrary, Gantt charts can prove to be strategic in terms of planning and scheduling as the project manager can allocate the activities based on their probability of success or failure. The Mohs Vs. Other treatment modalities project will begin with be done in two phases, with the first involving meetings with the stakeholder/ statistician, project implementation, data input, and completion from week 1 through to week 13. The second phase, dubbed DNP practicum II, will involve meeting the stakeholders/ statistician, data analysis, and dissemination of information from week 1 to 13, as shown in Appendix B.
Appendix A
Communication Plan
Communication Plan | ||||
Project Name: Mohs vs. other treatment modalities | Beginning Date: September 2020 | |||
Project Manager: Carney, C. | Completion Date: May 2021 | |||
Planning | ||||
Project Objective(s) and Key Message Points:
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Stakeholders – Target Audience (list): § Mohs Surgeon, Medical Director § Practice Manager § Medical Assistant for location § Surgery schedulers § Employees § Patients | ||||
Outline | ||||
Timeline (date) | Team Member Responsible for Communication | Target (audience) | Tool (medium for communication delivery) & Frequency | Message Points |
Week 1,4,8, 12 | Project manager | Mohs surgeon | Zoom Reports E-mails/ memos | Importance of patient-centric intervention Benefit of other treatment modalities over Mohs Current and future objectives; Problems encountered/ anticipated; Ongoing data; Future planning and meetings; Discussion of results; Implementation of the results/findings.
|
Week 1,4,8, 12 | Project manager | Practice manager | Zoom Reports E-mails/ memos | Importance of patient-centric intervention Benefit of other treatment modalities over Mohs |
Week 1,4,8, 12 | Project manager | Medical Assistant/ employees | Zoom Reports E-mails/ memos | Importance of patient centric intervention Benefit of other treatment modalities over Mohs |
Week 1,4,8, 12 | Project manager | Patients | Zoom Pamphlets/ brochures | Decision making processes prior to medical interventions. |
Plan for Confidential and/or Sensitive Information: § Used assigned patient ID number only § Discuss data entered on spreadsheets with stakeholders of practice § Use of intra-mail § Upholding HIPAA laws. § Monitoring data access and sharing protocols. |
Appendix B:
Gant Chart
11-Sep-20 | |||||||||||||||||
10-May-21 | |||||||||||||||||
Project Activity/Task | Responsible Person(s) | Start date | End date | W1 | W2 | W3 | W4 | W5 | W6 | W7 | W8 | W9 | W10 | W11 | W12 | W13 | |
Phase 1: DNP Practicum I | |||||||||||||||||
Stakeholder Meeting | |||||||||||||||||
Meeting with Statistician 1 | |||||||||||||||||
Project Implementation | |||||||||||||||||
Project Data Input | |||||||||||||||||
Project Completion | |||||||||||||||||
Phase 2: DNP Practicum II | |||||||||||||||||
Meeting with Statistician | |||||||||||||||||
Analysis of Data | |||||||||||||||||
Meeting with Stakeholders | |||||||||||||||||
Final Dissemination | |||||||||||||||||