Paper Analysis
Theory
The paper is built around the theory of the Agile Information system. Agile IS does not have empirical research to look into its perceptions from the user’s point of view thus leading to an assumption that users will welcome changes willingly since they are designed to solve their problems. This assumption may not hold especially due to the constant growth of agile IS. Due to the unique features of agile IS and the limited understanding of the reaction of the user towards agile IS, the paper is aimed at investigating the main force behind user acceptance of agile IS.
Research Design
The paper is designed to investigate the force behind the user acceptance of agile IS. The paper incorporates ideas from the tripartite model of attitude, omission bias theories, availability heuristic, and the status quo. Additionally, the study is designed to investigate both the intentions of the user to keep using agile IS and their acceptance of new features when they are designed, which substitutes, the final accomplishment of agile IS. This study is intended to fill some gaps in software engineering literature and adds a model for acceptance of the technology.
Analysis
The research offers essential ways for companies and software engineers who intend to develop agile IS, mostly medium to large-scale agile IS. The research establishes that software engineers should not assume that users will accept developments every time they are affected. Therefore, software engineers are supposed to address the issues about retaining customers and encouraging them to embrace new characteristics of the agile IS.
Conclusion
The paper concludes that the main force that drives acceptance of agile IS is the level of comfort of the user with different changes. The paper also established that antecedent of comfort, particularly the need to be consistent with the current layout of the system and with the knowledge of the user during the upgrade process.
References
Hong, W., Thong, J. Y., Chasalow, L. C., & Dhillon, G. (2011). User acceptance of agile information systems: A model and empirical test. Journal of management information systems, 28(1), 235-272.