Module 4/40a: Quality of Care
Case managers have a specific field to serve the purpose of cooperating care and directing the interdisciplinary team to utilize the resources in an accountable manner while offering patients and the families the proper ways of end-of-life care. Case managers offer quality education to the nursing students in end-of-life care to acquire adequate skills needed to provide quality care. The case managers identify and connect the patients with the resources necessary to them with the person or institution that can solve their problems. They procure services, making justifiable decisions, administering home care needs to patients, and rehabilitating them.
Case managers also provide immediate care to the patient whenever required. They can use perceptive and affective attitudes to survey the need to adapt to situations that represent professional disputes and the need for equality (Pizzi, 2014). This can help the professional change their attitudes towards the patients; for instance, some professionals may avoid working with the dying as they feel some disconcerts.
Palliative care and hospice services tend to lower patients’ agonies and their family members through the evaluation and treatment of mental and physical symptoms. The support provided by palliative care improves the comfort of dying patients and their family. Palliative care improves the life quality by relieving total pain to patients; the pain might be mental, social, or spiritual (Rome et al., 2011). The clinicians should involve the social workers in identifying the components of total pain to better treat pain-related problems (WHO: Palliative Care, 2020). Palliative care and hospice services help the clinicians to identify the causes of a disease at an early stage. This helps them understand the clinical complications and manage them; for example, patients diagnosed with cancer undergo chemotherapy to control the illness, thus avoid complications in the future. Palliative ensures a high level of agreement about the elementary capacity of continuity of care.
References
Pizzi, M. A. (2014, November 30). Promoting Health, Wellness, and Quality of Life at the End of Life: Hospice Interdisciplinary Perspectives on Creating a Good Death. Journal of Allied Health, 43(4), 212-220.
Rome, R. B., Luminais, H., Bourgeois, D. A., & Blais, C. M. (2011). The Role of Palliative Care at the End of Life. The Ochsner Journal, 11(4), 348-352.
WHO: Palliative Care. (2020). Retrieved from World Health Organization: https://www.who.int/cancer/palliative/definition/en/